JH Solar FAQ: Quick Answers on Solar, Bills and Installation
Last checked · JH Solar guide

This JH Solar FAQ collects short answers to the questions homeowners and small businesses often ask: how ordering works, what solar does on cloudy days and at night, how to read your bill, permits, and everyday care. For deeper detail, each group links to a full guide.
About JH Solar and Ordering
What does JH Solar actually sell?
We offer two all-in-one solar systems, Version 1 and Version 2. In both, the hybrid inverter and the battery sit in one cabinet. A package also covers the solar panels, mounting rails and roof hardware, the electrical parts, and labor for installation and commissioning.
How much do Version 1 and Version 2 cost?
The unit prices are ₱120,000 for Version 1 and ₱150,000 for Version 2, unit only. Panels, mounting, wiring, labor and permits are quoted after a site assessment, because every roof, cable run and permit process is different. That written quote, not a web page, is what you agree to.
What should I prepare before I message you?
Have your latest electric bill (cover the account number), your city or town, a few photos of your roof, and a list of what you want running during a brownout. A rough estimate from our calculator also helps us talk about the right size faster.
What are the Version 1 and Version 2 ratings?
Version 1 is rated for a 7 kW inverter, a 16 kWh LiFePO4 battery (51.2 V, 320 Ah) and one 4,480 W solar input for up to 6 panels. Version 2 is rated for an 11 kW inverter, a 15.36 kWh battery and two 5,500 W solar inputs. Version 2 has a 10-year hardware warranty; for both, exact warranty terms are written into your quote. Ask and we will list the component models and datasheets.
Do you sell portable solar generators?
Our answer is a step up from a hand-carry power station. Version 1 and Version 2 are plug-and-play, floor-standing all-in-one units that can be moved, and Version 2 rolls on casters (about 160 kg). They are heavy, and the roof panels are installed by licensed electricians. For a stall, a boat or a camping trip, read our power station guide.
Which payment methods do you accept?
Payment options: Bank transfer, GCash, Maya, Cash. The amounts and the payment schedule are written into your quote before any work starts. Pay only through the channels named in that written quote, and never send money to an account you were given only in a chat message.
The first step most readers of this JH Solar FAQ take is a rough size. Try our free solar computation from your electric bill, then compare our two all-in-one systems to see which package is closer to your needs. When you are ready, you can request a site assessment.
Solar Basics: Clouds, Nights and Brownouts
Do panels still produce power when it is cloudy?
Yes, but less. Thick clouds and rain cut output, sometimes a lot, and the rainy season brings weeks of lower production. That is why sizing uses realistic peak sun hours, typically about 3.5 to 5 a day in the Philippines depending on place and season.
What runs my house after sunset?
Panels make nothing at night. After sunset your loads run on the battery if you have one, then on the grid. A system without a battery simply hands the night over to your utility.
Will my lights stay on during a brownout?
Only if the system has a battery and is wired to back up those circuits. A grid-tied inverter without a battery shuts down when the grid fails, to protect line workers, so it gives no backup power even on a sunny day.
Does the Philippine heat lower panel output?
Yes. Panels produce less as they get hotter, and on a hot afternoon the drop can be noticeable. This is normal and is built into good sizing. A gap under the panels for airflow helps, and the inverter or cabinet should sit in a shaded, ventilated spot.
What is the difference between kW and kWh?
kW is power: how much a device uses or an inverter can supply at one moment. kWh is energy: power over time. Example: an 800 W aircon running for 8 hours uses 800 × 8 ÷ 1,000 = 6.4 kWh. Your bill counts kWh.
Backup at night depends on the battery. Our guide to sizing a solar battery explains usable versus nominal kWh, and the hybrid system diagram shows how panels, battery and grid share the load.
Money and Bills
How can I estimate my own savings?
Find the kWh on your bill and your rate per kWh. Estimate how many kWh the system can make and how much of that you will use directly. Multiply that energy by your rate. Treat the result as a rough estimate, since weather, usage and rates all change.
Why will you not promise a payback period?
Payback depends on things nobody controls: monthly rate changes, your family’s usage, the weather and your utility’s rules. A fixed payback promise is a warning sign. We show the formula so you can redo the math with your own numbers.
What does the rate on my electric bill mean?
It is what you pay for each kWh, built from several charges such as generation, transmission and distribution, plus taxes and other fees. It changes every month. To find your effective rate, divide your total bill by the kWh used.
Should I size the system for my whole bill?
Not always. Many homes size for their daytime use plus the loads they want during brownouts, then add more later if budget and roof space allow. The right size depends on your roof, budget, backup needs and whether you can export to the grid.
Can I pay for a solar system in installments?
Some banks and lenders offer loans or installment plans for home improvements, including solar. Terms vary, so compare the total cost, not just the monthly amount. Ask us about payment terms when you request a quote.
For quote comparisons and price-per-watt examples, read our breakdown of solar costs in the Philippines.
Installation and Permits
Who is allowed to connect solar to my house wiring?
Connection to your panel board or the grid must be done by a licensed electrical practitioner, a registered master electrician or professional electrical engineer, following the Philippine Electrical Code. This protects your home and is needed for permits and inspection.
Do I need permission from my landlord or homeowners association?
Usually, yes. Renters need the owner’s written consent for roof and wiring work. Many subdivisions, homeowners associations and condominiums also have rules on roof changes, so ask them before you sign a quote.
What happens during a site assessment?
We check your roof type and condition, shade, the best spot for the cabinet, the cable route to your panel board, and your bill and backup needs. After that we prepare a written quote with the equipment and work included.
Is net metering required before I can use solar?
No. Net metering is only for sending extra power to the grid for bill credits. Systems that do not export follow different rules, and permits still apply. Check the current requirements with your utility and LGU, as the rules have changed recently.
The full journey from survey to switch-on is in our step-by-step installation guide, and export rules are covered in the net metering and grid-tied guide.
Care and Safety
Is it safe to touch the panels or the cables?
Do not touch connectors, cable ends or terminals. Panels produce DC voltage whenever light hits them, even with the system switched off. Never walk on panels, and leave anything beyond a visual check or gentle cleaning to your installer.
Where should the solar cabinet or battery sit?
Somewhere shaded, dry and ventilated, on a solid wall or floor, away from direct sun, cooking heat, flooding and children. Leave space around it for airflow and service, and follow the clearances in the manual.
What should I do when the inverter shows an alarm?
Take a photo of the screen or error message and note the time. Check the manual for the code, but do not open the cabinet. If the alarm stays or repeats, contact your installer and share the photo.
Did this JH Solar FAQ miss your question? Send it through the contact page, read how we work and check our facts, or go back to JH Solar for every guide in one place. We add new answers to the JH Solar FAQ as questions come in.
Related Guides
- JH Solar HomeStart here: JH Solar systems and every guide on one page.
- Solar ComputationTurn your electric bill into a system size in a few taps.
- JH Solar ProductsOur two all-in-one units, side by side.
- Solar Panel InstallationWhat happens on install day, and what comes before it.
- Contact JH SolarAsk for a quote or a site assessment.
